Privacy policy.

1. Overview

This Privacy Policy explains how we collect, store, use, disclose, and protect your personal data when you access or use our website (www.alteron.co). The terms “we,” “us,” or “our,” refer to AlterOn. By accessing or using any portion of this website, you accept and consent to the practices described here.

2. What We Collect

2.1 Contact & Inquiry Data

If you reach out via our “Contact Us” form, we ask for certain information such as your name, email address, and optionally your phone number. We collect and process these details in order to respond to your inquiry, maintain records, improve our services, and possibly enter into a business relationship with you.

2.2 Analytics & Non-Personal Data

We may also collect non-personal usage information via tools like Google Analytics. This data is aggregated or anonymized, meaning it does not personally identify you. (More about cookies and tracking is covered in our Cookies Policy.)

3. How We Use Your Data

We use the information collected (in section 2) to:

  • Communicate with you regarding our services, respond to inquiries, and manage relationships.

  • Send you updates, event invites, and promotional materials tailored to your interests (subject always to your opt-out choices).

  • Analyze and optimize our website’s performance, tailor content, and improve user experience.

Whenever we rely on interests like marketing, we balance them against your rights and preferences, and you may opt out of direct marketing at any time.

4. Cookies & Tracking Technologies

We use cookies and similar technologies (e.g. pixel tags) to collect usage data, improve site functionality, and support analytics. For more details on how these are used, please review our full Cookies Policy.

5. Disclosure & Sharing

5.1 Legal Compliance & Protection

We may disclose your personal data if required by law, in response to court orders or legal processes, or to defend our rights, enforce our terms, or protect the safety of users or the public.

5.2 Service Providers

We may share your information with trusted third-party vendors and service providers (inside or outside the European Economic Area) who perform services for us (e.g. hosting, support, payments). These providers are contractually obligated to protect your data and use it only for designated purposes.

5.3 Affiliates & Corporate Entities

Your information may also be exchanged among our group entities (parent, subsidiaries, affiliates) as reasonably needed to operate our business.

5.4 Aggregated / Anonymized Data

We may aggregate or anonymize data (so it can no longer identify individuals) and use or share it for industry research, marketing, reporting, or analytics.

5.5 Business Transactions

In the event of a merger, sale, acquisition, or reorganization, your personal information may be transferred as part of the transaction. We will provide notice if your personal data becomes subject to a different privacy policy.

6. Your Rights Under Data Protection Laws

If you are in a region where data protection laws apply (such as the EU under GDPR), you may have the following rights:

  • Access & Portability: Request access to your data, and receive it in a structured, portable format, where technically feasible.

  • Rectification: Request correction of incomplete or inaccurate data.

  • Erasure / Right to be Forgotten: Ask for deletion of data where continued processing is not lawful or necessary.

  • Restriction / Objection: Limit or object to processing based on specific grounds (e.g. marketing).

  • Withdraw Consent: Where we rely on consent, you may withdraw it at any time (without affecting prior lawful processing).

  • Lodge a Complaint: You may file a complaint with a supervisory data protection authority if you believe your rights are being violated.

To exercise any of these rights, please contact us at office@alteron.co. We may require you to prove your identity before complying with requests. In some cases, we may decline or partially comply with a request if there are overriding legal grounds.

7. International Data Transfers

Because we operate globally, your information may be transferred, stored, or processed in locations outside the European Economic Area (EEA). When we do so, we will take steps—such as using standard contractual clauses or binding corporate rules—to ensure that your data remains protected at a level consistent with applicable laws.

8. Contact Information

If you have any questions about this policy or want to exercise your rights, you can reach out via our corporate email address at office@alteron.co.

You may also contact us through our website’s “Contact Us” page.

9. Complaints to Data Protection Authorities

If you are dissatisfied with how we process your personal data, you retain the right to submit a complaint to your local data protection authority.